These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions, our Returns & Refunds Policy, and all other policies referenced herein.

If you do not agree with any part of these terms, please do not use our website or place an order.

Made-to-Order Products

All products sold by [Velaya] are made to order. Each garment is handcrafted specifically for the customer after an order is placed.

By placing an order, you acknowledge and agree that:
- Your item will be produced only after order confirmation
- Production begins shortly after checkout
- Made-to-order items cannot be returned or exchanged except as outlined in our Returns & Refunds Policy

Customer Acknowledgement at Checkout

Before completing checkout, customers are required to:

- Agree to these Terms & Conditions
- Acknowledge that the product is made to order
- Accept the Returns & Refunds Policy
Placing an order confirms your full acceptance of these terms.

Order Accuracy

Customers are responsible for:

- Selecting the correct size, color, and design
- Providing accurate billing and shipping information

Shipping & Delivery

- Delivery times are estimates and may vary due to production timelines, customs, or courier delays
- We are not responsible for delays caused by shipping carriers or customs authorities
- Customers are responsible for any customs duties, taxes, or import fees

Intellectual Property

All content on this website, including designs, images, logos, text, videos, and graphic,s is the exclusive property of and may not be copied, reproduced, or used without written permission.

Product Representation

We make every effort to display product colors and details accurately. However, slight variations may occur due to:

- Lighting conditions
- Screen display differences
- Handcrafted nature of the garments
Such variations do not qualify as defects.