Privacy Policy
we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
- Personal details such as name, email address, phone number, and shipping/billing address
- Payment information (processed securely through Shopify Payments; we do not store card details)
- Order details and purchase history
- Device information such as IP address, browser type, and cookies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your order, delivery, or inquiries
- Provide customer support
- Improve our website, products, and services
- Prevent fraud and unauthorized transactions
Made-to-Order Acknowledgement
Because our products are made to order, we retain order-related information for production, quality control, and legal purposes.
By placing an order, you acknowledge and agree to this data usage.
Payment Security
All payments are securely processed through Shopify Payments. We do not collect, store, or have access to your full payment card details.
Shopify’s payment processing complies with industry security standards.
Sharing Your Information
We do not sell or rent your personal information.
Your data may be shared only with trusted third parties necessary to operate our business, including:
- Shopify (website hosting and order management)
- Payment processors
- Shipping and logistics partners
These parties are required to keep your information confidential and secure.
Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, though some features of the website may not function properly.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of online transmission or storage is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.